Invite each manager to share one sentence about how they are arriving and one highlight from their team. This anchors empathy in concrete realities, exposes load signals early, and creates permission for support before metrics dominate the day’s conversations and decisions.
Choose a single behavior to rehearse—labeling emotions, asking open questions, or summarizing intent. Run a quick demo, swap pairs, and practice once. Muscle memory grows through tiny repetitions, not lectures, and managers leave with a crisp phrase they can try within the next hour.
End with one measurable promise from each participant, a light cheer, and a mechanism to report back tomorrow. Commitments might be a conversation to schedule, a phrase to test, or a check-in to attempt, keeping progress visible and momentum alive across competing priorities.
All Rights Reserved.